Crisis? Call
1-833-456-4566
(24/7) or text HOME to
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Frequently Asked Questions
Every question answered is one fewer barrier between someone in need and the support they deserve.
Is this really free?
Do I need a referral?
Will you ask about my immigration status?
Is everything confidential?
What languages do you serve in?
Do I have to live in Calgary?
What is the difference between counselling and therapy?
How long do sessions last?
Can I request a specific counsellor?
What if I need more help than you can provide?
Can I bring a family member?
I am an international student — am I eligible?
How do I refer a client to Swyft Cares?
Can I refer someone who is in crisis?
Do you have a formal referral agreement?